For any hindrance we would like you to give us immediate notice. The payment of the earnest is not pleasant for anybody. At the same time it is also annoying if our apartments are empty although someone wants to come and stays on our farm.
Cancellation policies in accordance with Art. 1382 ZGB
Bookings may be cancelled up to 3 months prior to the set arrival date free of charge. Only the deposit is retained.
Cancellations made by guests on or after the 90th day prior to set arrival date are subject to the following cancellation conditions:
- Cancellations made up to 28 days before set arrival date: 50 % of agreed total price.
- Cancellations made after 28 days before set arrival date: 70 % of agreed total price.
- We reserve the right to charge for 75% of the stay in addition to retaining the deposit in cases of no-show.
- If you should cut short your stay we will charge for the days of holiday taken. An additional 100 % of the agreed price for the days of holiday not taken will also be charged.
- If we can find other guests for the apartment so we retain the deposit only.
Please let us know in good time if you have to cancel your holiday.